Franke 02

The Franke 02 (previously known as FRX02® or FR9455) was the standard replacement filter cartridge for Franke filtration systems purchased prior to May 2011. Many thousands of users have benefited from the quality water it produces. The micro-porous ceramic outer shell, together with the hi-tech carbon core combine to provide superior performance across a wide range of possible waterborne contaminants, including sediment, harmful bacteria, parasites, cysts, chlorine and lead.

What will the Franke 02 cartridge remove?

The Franke 02 is a broad spectrum filter designed to be effective against a wide range of possible waterborne contaminants including harmful bacteria, parasites, cysts, chlorine and lead.
How often should I be changing my Franke 02 cartridge?

We recommend that Franke 02 cartridges are changed every 6 months. Please bear in mind, however, that the period between cartridge replacements is not guaranteed. Everyone's water is different and in areas with a higher level of turbidity (dirt, sediment etc.) it is possible that more frequent cartridge changes will be required.
My kettle seems to be constantly full of limescale and we often notice a filmy substance on the top of tea and coffee, too. Is it possible to switch to a filter cartridge that will stop this?

Yes and no! 50% of UK households are in hard water areas - but the actual hardness of water still varies dramatically from home to home. Franke standard filter cartridges do not tackle hard water because as a product that is intended to deliver healthy, great-tasting drinking water, calcium and magnesium (the causes of limescale) are regarded as essential!

However, we do recognise that - whilst harmless - the aesthetic appearance of scum on hot drinks is not desirable. As such, you might wish to try switching to a Franke 05 filter cartridge. The Franke 05 combines granular activated carbon with a de-alk resin to tackle chemicals such as chlorine and heavy metals e.g. lead and it works to reduce the residues of limescale.
The flow of my filtered water seems to becoming slower and slower - what could be the problem?

With a Franke 02 cartridge, an increasingly slow flow is an indication that the outer, ceramic shell of the cartridge has become blocked with contaminants. If this happens within the 6-month life cycle of your Franke 02 cartridge, you can attempt to clean it. To do this, remove the cartridge (follow our step-by-step cartridge change instructions), hold it under warm running water and abrade the ceramic with a non-soapy pad.
I've just replaced my cartridge and the filtered flow of water seems in 'milky' in appearance.

Don't worry, this is very common. A significant amount of air is trapped in the microporous ceramic of a new Franke 02 and the milky appearance you have noticed is simply tiny air bubbles dispersing in the water. Allowing the water to sit in a glass for a few minutes will restore clarity. Following a cartridge change, it is normal for the filtered water to appear milky for up to three weeks, whilst the new cartridge becomes conditioned.
I think I can see miniscule black specks in my filtered water - what are they?

You should have no need for concern - especially if you have recently changed your filter cartridge. The black specks are tiny, harmless particles of carbon that are residues from the manufacturing process. Flush them through by allowing your tap's filtered flow of water to run for a few minutes until they disappear.
How do I change my Franke 02 cartridge?

Changing your Franke 02 cartridge is a simple, swift procedure. Simply click 'Download Installation Guide' for more details.
What should I do with used filter cartridges?

You can dispose of old cartridges in your normal household waste. Alternatively, we welcome the return of spent cartridges so that we can recycle them responsibly. Please allow used cartridges to dry naturally before returning them to us in your new cartridge's packaging.